Senior Account Executive, Comcast Business (SE Houston)

Comcast • Houston, TX

3d

About The Position

The Senior Account Executive sells Comcast Business Internet, Data, Video, and Voice services to small and mid-sized businesses, with an emphasis on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities. The role develops new business within an assigned territory, identifies customer communication needs through a consultative sales process, and recommends bundled products and services. The position is accountable for meeting and exceeding sales, financial, unit, and business-quality targets while delivering a positive customer experience.

The account executive builds local business partnerships and organizational affiliations, generates leads through prospecting, and maintains a qualified sales pipeline. The role works with technical, customer-service, and other support teams to support the full customer sales and service experience. It also requires maintaining sales records and reports, staying informed about Comcast offerings, competitors, and emerging technologies, and following company standards and professional expectations.

Requirements

• 5–7 years of relevant work experience.
• Skills in adaptability, communication, critical thinking, problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.
• Ability to prospect for new business and manage a sales territory and pipeline.
• Ability to learn and effectively communicate Comcast products and services.
• A bachelor's degree is stated; the posting notes that applicants may also be considered based on a combination of coursework and experience or extensive related professional experience.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Develop the assigned territory, including local business partnerships, organizational affiliations, and Comcast's local positioning and brand.
• Acquire new small and mid-sized business customers for Comcast Commercial Internet, Video, and Voice services.
• Generate leads through cold calling, canvassing, customer referrals, and partner relationships.
• Sell advanced communications solutions, including PRI, Hosted PBX, and multi-location services.
• Use a consultative process to identify improvements that help customers communicate more effectively internally and with their own customers.
• Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast's products and services.
• Promote bundled products and recommend solutions suited to customers' needs.
• Manage a territory with a high level of activity and a comprehensive business plan.
• Maintain a qualified prospect pipeline capable of meeting or exceeding monthly quota expectations.
• Meet or exceed assigned sales, financial, unit, and business-quality objectives.
• Maintain accurate sales records and prepare sales and activity reports as required.
• Stay knowledgeable about Comcast products and services, the competitive landscape, and emerging technologies.
• Work with technical, customer-service, and related support teams to support end-to-end customer sales and satisfaction and drive revenue growth.
• Support customer satisfaction and a positive impression of the Comcast Experience.
• Maintain punctual, regular, and consistent attendance and adhere to company standards and business professionalism.
• Carry out other duties and responsibilities as assigned.

Benefits

• Commission opportunity for most sales positions, subject to the applicable plan.
• Benefits for eligible employees, with personalized options and support for physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior