About The Position

The Business Account Executive is responsible for selling integrated communications solutions to small- and medium-sized businesses. The role develops relationships with individual businesses and the community, and positions the Comcast brand as a key component of its sales strategy. Based at 16575 Air Center Blvd (Center Green), the position involves face-to-face customer presentations, prospecting, territory development, customer retention, and meeting sales targets. The role requires regular out-of-office customer meetings, a variable schedule that may include nights and weekends, and overtime as necessary.

Requirements

  • Relevant work experience of 0–2 years.
  • Skills in adaptability, communication, critical thinking, problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.
  • Ability to work nights and weekends, variable schedules, and overtime as necessary.
  • Regular, consistent, and punctual attendance.

Nice To Haves

  • Bachelor's degree; Comcast may also consider coursework and experience in combination or extensive related professional experience.

Responsibilities

  • Assist with creating and delivering face-to-face sales presentations that demonstrate knowledge of current Comcast products and services.
  • Promote bundled products to provide customers with optimal solutions.
  • Exceed departmental, financial, and unit sales targets.
  • Stay informed about competitors and emerging technologies to position Comcast Business Services in the marketplace.
  • Generate leads with targeted businesses through cold calling, canvassing, customer referrals, and partner relationships.
  • Develop the sales territory through local business partnerships and organizational affiliations.
  • Retain customers by delivering on the Comcast Credo and providing a superior customer experience.
  • Build customer relationships and work with internal teams to ensure operational efficiency and service levels meet customer expectations.
  • Prepare sales and activity reports as required.
  • Attend regular out-of-office customer meetings and use verbal and written communication, presentation, persuasion, and negotiation skills.
  • Exercise independent judgment and discretion in significant matters.
  • Maintain regular, consistent, and punctual attendance.
  • Work nights and weekends, variable schedules, and overtime as necessary.
  • Follow Comcast's Operating Principles, prioritize customer experience, learn and advocate for Comcast products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of colleagues, customers, investors, and communities.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Eligible employees receive benefits, with options and guidance intended to support physical, financial, and emotional well-being.
  • Sales compensation programs offer potential commission earnings above targeted compensation for employees who exceed sales targets.
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