About The Position

The Business Account Executive is responsible for selling integrated communication solutions to small-to-medium business customers. The role develops relationships with individual businesses and the community, positioning the Comcast brand as a key part of the sales strategy. The position is located at 16575 Air Center Blvd ("Center Green") in North Houston. The Account Executive presents and sells Comcast Business products and services, develops new business through prospecting, and builds and retains customer relationships. Success involves achieving sales targets, keeping up with competitors and emerging technologies, collaborating with internal teams to meet customer expectations, and delivering a strong customer experience. The role requires regular customer meetings outside the office and may involve nights, weekends, variable schedules, and overtime.

Requirements

  • 0–2 years of relevant work experience.
  • Strong verbal and written communication, presentation, persuasion, and negotiation skills.
  • Skills in adaptability, critical thinking and problem solving, customer focus, professional integrity, resilience, technical knowledge, and workplace organization.
  • Ability to work nights and weekends, variable schedules, and overtime as necessary.
  • A bachelor's degree is preferred; Comcast may also consider coursework and experience or extensive related professional experience.

Nice To Haves

  • Bachelor's degree.
  • Coursework and experience, or extensive related professional experience, as an alternative to the stated degree.

Responsibilities

  • Assist with preparing and delivering face-to-face sales presentations demonstrating knowledge of current Comcast products and services.
  • Promote bundled products and sell solutions suited to customers’ needs while pursuing departmental, financial, and unit targets.
  • Monitor competitors and emerging technologies to position Comcast Business Services effectively in the marketplace.
  • Generate leads among targeted businesses through cold calling, canvassing, customer referrals, and partner relationships.
  • Develop the sales territory by cultivating local business partnerships and organizational affiliations.
  • Retain and build the customer base by delivering a strong customer experience, maintaining customer relationships, and following up effectively.
  • Work with internal teams to support operational efficiency and service levels that meet or exceed customer expectations.
  • Prepare sales and activity reports as required.
  • Meet regularly with customers outside the office and present, persuade, and negotiate effectively.
  • Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
  • Perform other duties and responsibilities as assigned.
  • Follow Comcast's Operating Principles, put customers first, learn and advocate for products and digital tools, work collaboratively, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of customers, colleagues, investors, and communities.

Benefits

  • Eligible employees receive a range of benefits, with options and guidance intended to support physical, financial, and emotional well-being.
  • Sales compensation programs offer potential earnings above targeted compensation for employees who exceed sales targets.
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