Business Account Executive, Comcast Business (SE Houston)

Comcast Resume • Houston, TX

1d • Onsite

About The Position

The Business Account Executive is responsible for selling integrated communications solutions to small-to-medium business customers in the SE Houston/Galveston area. The role develops relationships with individual businesses and the community, positions the Comcast brand, and sells bundled products to provide customers with appropriate solutions. It involves prospecting for new customers, developing a sales territory, retaining existing customers, and meeting sales targets while delivering a strong customer experience. The position includes regular out-of-office customer meetings and requires the ability to work nights, weekends, variable schedules, and overtime as necessary.

Requirements

• 0–2 years of relevant work experience.
• Bachelor's degree is preferred; Comcast may also consider coursework and experience or extensive related professional experience.
• Skills in adaptability, communication, critical thinking and problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Excellent verbal and written communication, presentation, persuasion, and negotiation skills.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Assist with creating and delivering face-to-face sales presentations that demonstrate knowledge of Comcast products and services.
• Promote and sell bundled products to provide optimal solutions for customers.
• Meet or exceed departmental, financial, and unit sales targets.
• Monitor the competitive landscape and emerging technologies to position Comcast Business Services in the marketplace.
• Generate new leads through cold calling, canvassing, customer referrals, and partner relationships.
• Develop the sales territory by cultivating local business partnerships and organizational affiliations.
• Retain customers by delivering on the Comcast Credo and providing a superior customer experience.
• Build and maintain customer relationships to drive retention, coordinating with internal teams to meet service expectations and operational goals.
• Prepare sales and activity reports as required.
• Attend regular out-of-office customer meetings and use verbal, written, presentation, persuasion, and negotiation skills.
• Maintain regular, consistent, and punctual attendance, and work nights, weekends, variable schedules, and overtime as necessary.
• Understand and apply Comcast's Operating Principles and put the customer experience first.
• Learn, use, and advocate for Comcast technology, products, services, and digital tools.
• Work collaboratively, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of customers, colleagues, investors, and communities.
• Perform other duties and responsibilities as assigned.

Benefits

• Commission eligibility for most sales positions.
• Benefits for eligible employees, including personalized support and tools to help employees physically, financially, and emotionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level