Senior Account Executive, Ticket Sales - LOVB Miami

LOVB•Doral, FL

1d•Onsite

About The Position

LOVB Miami Volleyball is League One Volleyball’s professional team in Miami, playing its inaugural LOVB Pro season in 2027. The club is building a women’s professional sports franchise connected to Miami’s culture and community and to a grassroots network of junior volleyball clubs. The Senior Account Executive, Ticket Sales drives ticket revenue through season memberships, group sales, partial plans and premium experiences, while delivering service that encourages fans to renew. The role carries a large book of business and serves as a primary contact for season members and prospective buyers. A central priority is converting early deposit and priority-list interest into season members and retaining them. As a founding seller, the Senior Account Executive also helps set sales and service standards and supports newer team members. The position is based in Miami, with regular in-market activity and an on-site presence at all home matches. Evening, weekend and holiday work is required during the competition season.

Requirements

1–3 years of experience in ticket sales, sports sales, customer service, business development or a related field, with a record of hitting sales goals.
Proven ability to build relationships and generate revenue through outbound selling.
Strong customer service, account management and communication skills.
Ability to learn and use ticketing and CRM platforms.
Bachelor’s degree or equivalent combination of education and experience.
Availability to work evenings, weekends and holidays throughout the competition season, including all home match days.
Ability to stand and move throughout the venue on match days and lift event materials up to 25 pounds.

Nice To Haves

Experience in professional sports, collegiate athletics, entertainment or live events.
Familiarity with Archtics, TM1 Sales, FEVO, Ticketmaster, Salesforce or similar platforms.
Experience supporting a season ticket membership program.
Professional working proficiency in Spanish and/or Brazilian Portuguese.
South Florida corporate, school and community relationships.
Knowledge of volleyball and the youth club and tournament ecosystem, and a passion for women’s professional sports.

Responsibilities

Execute 60+ daily outbound sales activities through phone, email, text and LinkedIn.
Sell season memberships, partial plans, group packages and premium experiences for LOVB Miami home matches.
Meet and exceed individual sales and revenue goals.
Maintain accurate activity, pipeline and forecasting records in the club’s CRM.
Identify upsell, cross-sell and referral opportunities and develop a consistent sales pipeline.
Find new business opportunities through referrals, networking and community relationships.
Convert the existing deposit and priority list into season members and single-match buyers.
Guide founding members through seat selection, benefits and onboarding, and build relationships that support long-term engagement and renewals.
Build and sell group programs for youth clubs, high schools, collegiate programs, camps, tournaments and coaching networks.
Develop relationships with Club 305 Volleyball, Game Point Volleyball, and the wider South Florida club and school ecosystem.
Prospect corporate, association, school district, faith and community groups across Miami-Dade, Broward and Palm Beach.
Sell and coordinate group experiences, including team nights, on-court moments and clinics, in partnership with Fan Experience.
Build long-term relationships with season members and key accounts, and support renewal and retention programs.
Handle exchanges, seat relocations, account questions and service requests professionally and promptly.
Process orders accurately in the club’s ticketing platform and CRM and maintain clean account and inventory records.
Facilitate group ticket fulfillment and help troubleshoot ticketing and account issues.
Work every home match, supporting the box office, walk-up sales, member services and issue resolution.
Support preseason events, member events, fan activations and community initiatives.
Help onboard and mentor newer sellers by sharing best practices and maintaining high standards for activity and service.
Partner with Marketing and Fan Experience so campaigns, promotions and member communications support the sales calendar.