Senior 3PL Warehouse Manager

Corbion•Lenexa, KS

About The Position

Corbion is seeking a Senior 3PL Warehouse Manager based at its Lenexa, Kansas office. The role strengthens performance, governance, and continuous improvement across the North American third-party logistics warehouse network. It builds strategic provider relationships and drives measurable improvements in service, cost, inventory accuracy, capacity, quality, reliability, and competitiveness. The position proactively identifies opportunities, challenges existing practices, and leads Lean and Six Sigma-based improvements with 3PL partners. It also shares standards, best practices, and lessons learned with internal warehouse operations to promote consistent execution across the broader network. The manager owns implementation of Corbion’s Global Logistics Vendor Performance Management standard for warehouse providers and serves as the primary operational owner for 3PL warehouse performance. The role partners with Procurement, which owns supplier contracts and SLAs, to develop and maintain effective service expectations and provides operational insights for sourcing and contract decisions. It leads provider performance reviews, corrective and preventive actions, inventory and capacity oversight, continuous improvement initiatives, cost monitoring, risk management, site assessments, and cross-functional coordination. The position works with internal stakeholders and external providers to align warehouse performance with business and customer requirements, promote common standards and governance, and support decisions with performance updates, risk assessments, recommendations, and business cases. It uses WMS, ERP, provider systems, business intelligence, and complaint-management tools to improve visibility, data quality, reporting automation, system utilization, and process controls. Work is performed in office, warehouse, and manufacturing environments. The role may visit internal warehouses, manufacturing locations, and other business sites for meetings, training, benchmarking, improvement initiatives, and company events. In plant or warehouse settings, appropriate PPE is required, including hard hats, safety glasses, safety boots, chemical suits, face shields, rubber gloves, hair nets, aprons, and uniform clothing. Facility temperatures may range from -15°F to 120°F depending on location and activities; office temperatures are ambient.

Requirements

Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, Business, or a related field, or an equivalent combination of education and relevant experience.
At least 5 years of progressive experience in warehouse operations, logistics, distribution, 3PL management, or operational excellence.
Demonstrated success managing 3PL performance, contributing to effective SLAs and KPIs, leading provider governance, and delivering measurable improvements in cost, service, quality, or reliability.
Hands-on experience leading continuous improvement projects using Lean, Six Sigma, or comparable structured problem-solving methods.
Experience with WMS and ERP systems, performance reporting, provider reviews, and cross-functional project leadership.
Ability to build credibility with providers, translate business requirements into measurable expectations, lead structured reviews, and drive accountability without direct authority.
Ability to apply Lean, Six Sigma, root-cause analysis, process mapping, standard work, corrective and preventive action, and benefit tracking.
Ability to translate operational and financial data into priorities and understand warehouse cost structures, contracts, SLAs, claims, and total-cost tradeoffs.
Ability to lead complex initiatives from opportunity identification through implementation, stabilization, and benefit realization.
Ability to facilitate constructive discussions and influence a broad range of internal and external stakeholders.
Proficiency with Microsoft Office, ERP systems, WMS platforms, complaint-management systems, and business intelligence or reporting tools.

Nice To Haves

Lean Six Sigma Green Belt or Black Belt certification.
CPIM, CSCP, CLTD, PMP, or comparable supply chain or project management certification.
Experience supporting 3PL sourcing, SLA development, contract negotiations, RFIs, RFPs, implementations, or warehouse transitions.

Responsibilities

Implement the Global Logistics Vendor Performance Management standard for warehouse providers, including performance measurement, KPI governance, business reviews, complaint escalation, action tracking, and follow-through.
Build relationships with 3PL leadership and operating teams while establishing expectations for performance, accountability, responsiveness, and continuous improvement.
Serve as the primary operational owner for 3PL warehouse performance, coordinate internal stakeholders, and escalate unresolved risks or service failures.
Use operational data, industry knowledge, and structured problem solving to challenge existing practices and improve network competitiveness and reliability.
Partner with Procurement on warehouse SLAs and provide operational requirements and provider-performance insights for negotiations, renewals, RFIs, RFPs, and sourcing decisions.
Establish monthly performance-data sharing and feedback with providers using scorecards to review trends, gaps, risks, complaints, and agreed actions.
Lead quarterly business reviews covering KPI performance, complaints, corrective actions, improvement priorities, anticipated changes, capacity, risks, and future business needs.
Assign owners and due dates for corrective and preventive actions, track progress, escalate gaps, and verify sustainable closure.
Monitor provider performance across safety, service, inventory accuracy, damages, storage occupancy and capacity, quality, cost, responsiveness, audits, certifications, and compliance.
Coordinate inventory reconciliations and periodic joint cycle counts, investigate deviations, and ensure corrective actions address root causes.
Monitor storage occupancy against pallet projections and available capacity, escalating and mitigating gaps before service is affected.
Ensure complaints and damages are documented, investigated, and resolved within agreed requirements, including claims and compensation when applicable.
Lead Lean and Six Sigma improvement initiatives that reduce waste, improve flow and productivity, strengthen controls, and lower total operating cost.
Maintain a prioritized improvement pipeline with providers, quantify expected benefits, and track results through implementation and stabilization.
Monitor warehousing costs, accessorial charges, productivity, and provider billing to identify variances, cost drivers, and savings opportunities.
Ensure providers maintain effective controls for safety, inventory integrity, food quality, regulatory compliance, security, business continuity, confidentiality, data protection, and subcontractors.
Coordinate significant disruptions and recurring failures through containment, root-cause analysis, corrective action, and prevention of recurrence.
Conduct site reviews and operational assessments, coordinate requested audits, and maintain visibility to relevant provider certifications.
Partner with Procurement, IT, Law/Legal, Finance, Product Management, Supply Planning, Demand Planning, Customer Service, Manufacturing, Commercial, Quality, and other stakeholders.
Provide performance updates, risk assessments, recommendations, and business cases to support timely decisions and investment priorities.
Develop and promote common warehouse standards, KPIs, governance practices, and operating principles across external and internal warehouse operations.
Share provider best practices, benchmarks, and lessons learned with internal warehouse leaders and advise on performance management and continuous improvement.
Use WMS, ERP, business intelligence, provider systems, and complaint-management tools to support accurate visibility and data-based decisions.
Improve data quality, reporting automation, system utilization, and process controls across the 3PL network.