Senior 3PL Warehouse Manager

Corbion•Lenexa, KS

2d•Onsite

About The Position

Corbion is seeking a Senior 3PL Warehouse Manager based at its Lenexa, Kansas office. The role strengthens the performance, governance, and continuous improvement of Corbion’s North American third-party logistics warehouse network. It develops strategic provider relationships and drives measurable improvements in service, cost, inventory accuracy, capacity, quality, reliability, and competitiveness. The manager identifies opportunities, challenges current practices, and leads Lean and Six Sigma-based improvements with 3PL partners. The role also shares standards, best practices, and lessons learned with internal warehouse operations to promote consistent execution across the broader network. The position owns implementation of Corbion’s Global Logistics Vendor Performance Management standard for warehouse providers and serves as the primary operational owner for 3PL warehouse performance. Working with Procurement, which owns supplier contracts and SLAs, the manager supports effective service agreements, sourcing, negotiations, performance reviews, corrective actions, cost oversight, risk management, and operational reliability. The role collaborates across a broad range of internal functions and uses warehouse, enterprise, provider, and reporting systems to support accurate, data-based decisions. Work is performed in office, warehouse, and manufacturing environments. The role may involve visits to third-party and internal warehouses, manufacturing locations, and other business sites for meetings, training, benchmarking, improvement initiatives, and company events. In plant or warehouse settings, appropriate PPE is required. Temperatures may range from -15°F to 120°F depending on location and activities; office temperatures are ambient.

Requirements

Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, Business, or a related field, or an equivalent combination of education and relevant experience.
At least 5 years of progressive experience in warehouse operations, logistics, distribution, 3PL management, or operational excellence.
Demonstrated success managing 3PL performance, contributing to strong SLAs and KPIs, leading provider governance, and delivering measurable improvements in cost, service, quality, or reliability.
Hands-on experience leading continuous improvement projects using Lean, Six Sigma, or comparable structured problem-solving methods.
Experience with WMS and ERP systems, performance reporting, provider reviews, and cross-functional project leadership.
Ability to build credibility with providers, translate business requirements into measurable expectations, lead structured reviews, and drive accountability without relying on direct authority.
Ability to apply Lean, Six Sigma, root-cause analysis, process mapping, standard work, corrective and preventive action, and benefit tracking.
Ability to translate operational and financial data into priorities and understanding of warehouse cost structures, contracts, SLAs, claims, and total-cost tradeoffs.
Ability to lead complex initiatives from opportunity identification through implementation, stabilization, and benefit realization.
Ability to facilitate constructive discussions and influence a broad range of internal and external stakeholders.
Proficiency with Microsoft Office, ERP systems, WMS platforms, complaint-management systems, and business intelligence or reporting tools.
Ability to wear appropriate PPE when working in plant or warehouse settings.

Nice To Haves

Lean Six Sigma Green Belt or Black Belt certification.
CPIM, CSCP, CLTD, PMP, or comparable supply chain or project management certification.
Experience supporting 3PL sourcing, SLA development, contract negotiations, RFIs, RFPs, implementations, or warehouse transitions.

Responsibilities

Implement the Global Logistics Vendor Performance Management standard for warehouse providers, including performance measurement, KPI governance, business reviews, complaint escalation, action tracking, and follow-through.
Build effective relationships with 3PL leadership and operating teams while setting clear expectations for performance, accountability, responsiveness, and continuous improvement.
Serve as the primary operational owner for 3PL warehouse performance, coordinate internal stakeholders, and escalate unresolved risks or service failures.
Use operational data, industry knowledge, and structured problem solving to challenge existing practices and improve network competitiveness and reliability.
Partner with Procurement to develop and maintain warehouse SLAs that define service expectations, KPIs, operating requirements, escalation paths, communication cadence, business continuity provisions, and improvement plans.
Provide operational requirements and provider-performance insights to support contract negotiations, renewals, RFIs, RFPs, and sourcing decisions.
Establish monthly performance-data sharing and feedback with providers, using scorecards to review trends, gaps, risks, complaints, and agreed actions.
Lead quarterly business reviews covering KPI performance, complaints and corrective actions, improvement priorities, anticipated changes, capacity, risks, and future business needs.
Drive timely corrective and preventive actions by assigning owners and due dates, tracking progress, escalating gaps, and verifying sustainable closure.
Monitor provider performance across safety, service, inventory accuracy, damages, storage occupancy and capacity, quality, cost, responsiveness, audits, certifications, and compliance.
Coordinate inventory reconciliations and periodic joint cycle counts, investigate deviations, and ensure corrective actions address root causes.
Monitor storage occupancy against pallet projections and available capacity, and escalate and mitigate gaps before service is affected.
Ensure complaints and damages are documented, investigated, and resolved within agreed requirements, including claims and compensation when applicable.
Identify and lead Lean and Six Sigma improvement initiatives that reduce waste, improve flow and productivity, strengthen controls, and lower total operating cost.
Maintain a prioritized improvement pipeline with providers, quantify expected benefits, and track results through implementation and stabilization.
Monitor warehousing costs, accessorial charges, productivity, and provider billing to identify variances, cost drivers, and savings opportunities.
Ensure providers maintain effective controls for safety, inventory integrity, food quality, regulatory compliance, security, business continuity, confidentiality, data protection, and subcontractors.
Coordinate resolution of significant disruptions and recurring failures through containment, root-cause analysis, corrective action, and prevention of recurrence.
Conduct site reviews and operational assessments, coordinate requested audits, and maintain visibility into relevant provider certifications.
Partner with Procurement, IT, Law/Legal, Finance, Product Management, Supply Planning, Demand Planning, Customer Service, Manufacturing, Commercial, Quality, and other stakeholders to align warehouse performance with business and customer requirements.
Provide performance updates, risk assessments, recommendations, and business cases to support timely decisions and investment priorities.
Develop and promote common warehouse standards, KPIs, governance practices, and operating principles across external and internal warehouse operations.
Share provider best practices, benchmarks, and lessons learned with internal warehouse leaders and advise on performance management and continuous improvement.
Use WMS, ERP, business intelligence, provider systems, and complaint-management tools to create accurate visibility and support data-based decisions.
Improve data quality, reporting automation, system utilization, and process controls across the 3PL network.