Aerie - Selling Team Leader (Assistant Manager)

American Eagle Outfitters • Cincinnati, OH

3d • Onsite

About The Position

As the full-time Selling Team Leader, you are the Store Team Leader’s go-to partner in developing and implementing the business strategy and leading the store’s daily operations. You train and coach the team to become high-performing sellers who provide an unforgettable guest experience, achieve sales goals, uphold merchandising brand standards, and deliver operational excellence. You represent company values and bring your authentic self to work.

The role leads sales-floor and fitting-room productivity, guest loyalty, and key business performance measures. It also involves recruiting, hiring, training, coaching, and developing associates; supporting team engagement and performance; maintaining store operations, visual standards, fitting-room readiness, safety, and asset-protection standards; and following company policies and procedures. Flexible availability is needed to work when guests shop.

Requirements

• Previous experience leading teams in a retail management role.
• Ability to multitask and attention to detail, with strong priority-setting and time-management skills.
• Ability to lead and develop teams.
• General understanding of employment law.
• Business acumen.
• Flexible availability to work when guests shop.

Nice To Haves

• Interest in AE and Aerie products.

Responsibilities

• Drive sales as a key Leader on Duty by maximizing fitting-room and salesfloor productivity and building guest loyalty through a strong guest experience.
• Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
• Partner with the Store Team Leader on short- and long-term business plans to drive key KPIs.
• Motivate and inspire the team through AEO’s core values, model leadership, and hold associates accountable to customer-service standards.
• Recruit and hire talent to staff the store according to business needs.
• Train and develop associates to provide outstanding service.
• Provide ongoing performance feedback and real-time coaching; prioritize team touch bases, development plans, and performance reviews.
• Drive associate engagement and recognize strong team performance.
• Execute and improve daily operational procedures and maintain visual standards throughout store zones.
• Ensure fitting rooms are guest-ready and meet AEO brand standards.
• Maintain store safety standards, follow asset-protection standards, and adhere to company policies and procedures.

Benefits

• Eligible associates may receive medical, vision, and dental benefits; wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; parental leave and benefits; and holiday pay, subject to eligibility and other factors.
• Discretionary bonuses and other incentives may be provided at the company’s discretion.
• Associates receive 40% off AE and Aerie products year-round, plus additional seasonal discounts.
• Store contests offer the chance to win free merchandise and other exclusive prizes.
• Development opportunities, opportunities to learn new skills, and potential for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed