Aerie - Selling Team Leader (Assistant Manager)

American Eagle Outfitters • Southlake, TX

1d

About The Position

As the full-time Selling Team Leader, you are the Store Team Leader's go-to person for developing and implementing the business strategy and leading the store's daily operations. You train and coach the team to become high-performing sellers who consistently provide an outstanding guest experience, meet sales goals, maintain merchandising standards, and deliver operational excellence. You represent the company's values and bring your authentic self to work.

As a key Leader on Duty, you help drive store sales and financial performance by maximizing Fitting Room and Salesfloor productivity, building guest loyalty, analyzing reports and daily trends, and contributing to short- and long-term business plans and key performance indicators. You lead, recruit, hire, train, and develop associates; provide ongoing feedback and coaching; and support engagement through touch bases, development plans, performance reviews, and recognition.

You execute and improve daily operational procedures, maintain visual standards across store zones, keep Fitting Rooms guest-ready, and uphold store safety, asset protection, and company policies and procedures. Flexible availability is required to work when guests shop.

Requirements

• Previous experience leading teams in a retail management role.
• Ability to multitask, attention to detail, strong prioritization, and time-management skills.
• Ability to lead and develop teams.
• General understanding of employment law.
• Business acumen.
• Flexible availability to work when guests shop.

Nice To Haves

• Interest in AE and Aerie products.

Responsibilities

• Drive sales as a key Leader on Duty by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a high-quality guest experience.
• Analyze reporting and daily trends to make strategic business decisions and contribute to the store's financial success.
• Partner with the Store Team Leader on short- and long-term business plans to drive key performance indicators.
• Motivate and inspire the team through company values and model customer service standards, particularly on the Salesfloor and in the Fitting Room.
• Recruit and hire talent to ensure the store is staffed to meet business needs.
• Train and develop associates to provide outstanding service.
• Provide ongoing performance feedback and real-time coaching; prioritize team touch bases, development plans, and performance reviews.
• Drive associate engagement by celebrating strong team performance.
• Execute and innovate daily operational procedures and support visual standards throughout store zones.
• Ensure Fitting Rooms are guest-ready and meet brand standards.
• Maintain store safety standards, follow asset protection standards, and adhere to company policies and procedures.

Benefits

• Career development opportunities and potential for advancement.
• 40% year-round discount on AE and Aerie products, with additional seasonal discounts associated with new Floorsets.
• Store contests offering chances to win free merchandise and other exclusive prizes.
• Subject to eligibility requirements: medical, vision, and dental coverage; wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; parental leave and benefits.
• Holiday pay, which varies by job level and type, location, employment classification, and years of service.
• Discretionary bonuses and other incentives may be provided at the company's discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed