Aerie - Selling Team Leader (Assistant Manager)

American Eagle Outfitters•Philadelphia, PA

About The Position

The full-time Selling Team Leader is the Store Team Leader’s go-to partner for developing and implementing business strategy and leading daily store operations. The role focuses on training and coaching a high-performing team that delivers an outstanding guest experience, achieves sales goals, maintains brand merchandising standards, and supports operational excellence. The Selling Team Leader represents company values and leads authentically.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask and attention to detail, with strong priority-setting and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Love of AE and Aerie products.

Responsibilities

  • Drive sales as a Leader on Duty by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience.
  • Analyze reports and daily trends to make strategic business decisions that contribute to the store’s financial success.
  • Partner with the Store Team Leader on short- and long-term business plans to drive key KPIs.
  • Motivate and inspire the team, model leadership, and hold associates accountable to customer service standards on the Salesfloor and in the Fitting Room.
  • Recruit and hire talent to ensure the store is staffed to meet business needs.
  • Train and develop associates to support outstanding service.
  • Provide ongoing performance feedback through real-time coaching; prioritize team touch bases, development plans, and performance reviews, and celebrate team performance.
  • Execute and improve daily operational procedures, support visual standards throughout store zones, and keep Fitting Rooms guest-ready and aligned with brand standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to company policies and procedures.

Benefits

  • 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
  • Store contests offering opportunities to win free merchandise and other exclusive prizes.
  • Development opportunities, the chance to learn new skills, and potential for career advancement.
  • Opportunity to work with the AEO team and its community of associates.
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