Aerie - Associate Selling Team Leader (Associate Manager)

American Eagle Outfitters • Walnut Creek, CA

9d

About The Position

The full-time Associate Selling Team Leader (Associate Manager) is the Store Team Leader’s go-to partner for developing and implementing business strategy and leading the store’s daily operations. The role focuses on training and coaching a high-performing sales team that delivers an outstanding guest experience, meets sales goals, maintains merchandising standards, and achieves operational excellence. The Associate Selling Team Leader represents company values and leads by example.

Requirements

• Previous experience leading teams in a retail management role.
• Ability to multitask and strong attention to detail, prioritization, and time-management skills.
• Ability to lead and develop teams.
• General understanding of employment law.
• Business acumen.
• Flexible availability to work when guests shop.

Nice To Haves

• A love of AE and Aerie products.

Responsibilities

• Drive sales as a key Leader on Duty by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience.
• Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
• Partner with the Store Team Leader to develop short- and long-term business plans that drive key performance indicators.
• Motivate and inspire the team, model leadership, and hold associates accountable for customer service standards on the Salesfloor and in the Fitting Room.
• Recruit and hire talent to ensure the store is staffed to meet business needs.
• Train and develop associates to support outstanding service.
• Provide ongoing performance feedback and real-time coaching; prioritize team touch bases, development plans, and performance reviews.
• Drive associate engagement by recognizing and celebrating team performance.
• Execute and improve daily operational procedures and support visual standards throughout the store.
• Ensure Fitting Rooms are guest-ready and meet AEO Brand Standards.
• Maintain store safety standards, follow Asset Protection standards, and adhere to company policies and procedures.

Benefits

• Opportunities for development and learning new skills, with potential for career advancement.
• 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
• Store contests offering the chance to win free merchandise and other exclusive prizes.
• A team-oriented workplace described as the #AEOFamily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed