Aerie - Associate Selling Team Leader (Associate Manager)

American Eagle Outfitters•Little Rock, AR

About The Position

The full-time Associate Selling Team Leader (Associate Manager) is the Store Team Leader’s primary support in developing and implementing business strategy and leading daily store operations. The role focuses on training and coaching a high-performing sales team, delivering an outstanding guest experience, achieving sales goals, maintaining merchandising standards, and ensuring operational excellence. The position represents AEO’s values and emphasizes bringing one’s authentic self to work. As a key Leader on Duty, the Associate Selling Team Leader drives sales, contributes to store financial performance, supports business planning, develops team talent, and ensures adherence to service, visual, safety, asset protection, and operational standards.

Requirements

Previous experience leading teams in a retail management role.
Ability to multitask and strong attention to detail.
Strong priority-setting and time-management skills.
Ability to lead and develop teams.
General understanding of employment law.
Business acumen.
Flexible availability to work when guests shop.

Nice To Haves

Love of AE and Aerie products.

Responsibilities

Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a high-quality guest experience.
Analyze reports and daily trends to make strategic business decisions and contribute to the store’s financial success.
Partner with the Store Team Leader on short- and long-term business plans to drive key KPIs.
Motivate and inspire the team through AEO’s core values and model leadership behavior.
Hold the team accountable to customer service standards, particularly on the Salesfloor and in the Fitting Room.
Recruit and hire strong talent to meet store staffing needs.
Train and develop associates to provide outstanding service.
Provide ongoing performance feedback through real-time coaching; prioritize team touch bases, development plans, and performance reviews.
Drive associate engagement by recognizing and celebrating team performance.
Execute and improve daily operational procedures.
Support the team in maintaining visual standards throughout all store zones.
Ensure Fitting Rooms are guest-ready and meet AEO Brand Standards.
Maintain store safety standards, follow Asset Protection standards, and adhere to company policies and procedures.

Benefits

40% year-round product discount at AE and Aerie, with additional seasonal discounts associated with new Floorsets.
Store contests offering opportunities to win free merchandise and other prizes.
Opportunities for development, learning new skills, and career advancement.
Subject to eligibility requirements: health care benefits, including medical, vision, and dental; wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
Paid holiday pay, with availability varying by job level and type, location, employment classification, and years of service.
AEO may provide discretionary bonuses and other incentives.

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