Aerie - Associate Selling Team Leader (Associate Manager)

American Eagle Outfitters•Altoona, PA

About The Position

The full-time Associate Selling Team Leader (Associate Manager) is the Store Team Leader’s go-to partner for developing and implementing the store business strategy and leading daily operations. This role trains and coaches the team to become high-performing sellers who achieve sales goals, uphold merchandising standards, and deliver operational excellence and an outstanding guest experience. The Associate Selling Team Leader represents AEO’s values and leads by example.

Requirements

Previous experience leading teams in a retail management role.
Ability to multitask and attention to detail, with strong prioritization and time-management skills.
Ability to lead and develop teams.
General understanding of employment law.
Business acumen.
Flexible availability to work when guests shop.

Nice To Haves

Enthusiasm for AE and Aerie products.

Responsibilities

As a key Leader on Duty, drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience.
Analyze reports and daily trends to make strategic business decisions and contribute to the store’s financial success.
Partner with the Store Team Leader to develop short- and long-term business plans that drive key KPIs.
Motivate and inspire the team through AEO’s core values, model effective leadership, and hold associates accountable to customer service standards.
Recruit and hire strong talent to ensure staffing meets business needs.
Train and develop associates so they can consistently provide outstanding service.
Provide ongoing performance feedback through real-time coaching; prioritize team touch bases, development plans, and performance reviews.
Drive associate engagement by recognizing and celebrating team performance.
Execute and improve daily operational procedures and support visual standards throughout store zones.
Keep Fitting Rooms guest-ready and aligned with AEO Brand Standards.
Maintain store safety standards, follow Asset Protection standards, and adhere to AEO policies and procedures.

Benefits

40% off products at AE and Aerie year-round, plus additional seasonal discounts with new Floorsets.
Opportunities for development, learning new skills, and career advancement.
Store contests offering the chance to win free merchandise and other exclusive prizes.
Subject to eligibility requirements, health care benefits including medical, vision, and dental coverage.
Wellness benefits.
401(k) retirement benefits.
Life and disability insurance.
Employee stock purchase program.
Paid time off, paid sick leave, and holiday pay, varying by job level and type, location, employment classification, and years of service.
Parental leave and benefits.
Discretionary bonuses and other incentives may be provided.