Aerie - Associate Selling Team Leader (Associate Manager)

American Eagle Outfitters•Altoona, PA

About The Position

The full-time Associate Selling Team Leader (Associate Manager) supports the Store Team Leader in developing and implementing business strategy and leading the store’s daily operations. As a key Leader on Duty, this role drives sales, supports the store’s financial success, and helps deliver a best-in-class guest experience. The position also leads, trains, and develops associates; maintains merchandising, operational, safety, and asset-protection standards; and represents the company’s values.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, with attention to detail, prioritization, and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Passion for AE and Aerie products.

Responsibilities

  • Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience.
  • Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Support the Store Team Leader in developing short- and long-term business plans to drive key KPIs.
  • Motivate and inspire the team, model company values, and hold associates accountable to customer service standards.
  • Recruit and hire talent to ensure the store is staffed for business needs.
  • Train and develop associates to deliver outstanding service.
  • Provide ongoing performance feedback and real-time coaching; prioritize team touch bases, development plans, and performance reviews.
  • Drive associate engagement by recognizing and celebrating strong performance.
  • Execute and improve daily operational procedures and support visual standards throughout store zones.
  • Keep Fitting Rooms guest-ready and aligned with brand standards.
  • Maintain store safety and asset-protection standards and follow company policies and procedures.

Benefits

  • Opportunities for development and learning new skills, with potential for career advancement.
  • 40% off AE and Aerie products year-round, plus additional seasonal discounts with new Floorsets.
  • Store contests offering opportunities to win free merchandise and other exclusive prizes.
  • A supportive team environment described as the #AEOFamily.
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