Aerie - Associate Selling Team Leader (Associate Manager)

American Eagle Outfitters•Kennesaw, GA
•$19 - $30

About The Position

As the full-time Associate Selling Team Leader (Associate Manager), you are the Store Team Leader’s go-to for developing and implementing business strategy and leading the store’s daily operations. You train and coach the team to become high-performing sellers who provide an exceptional guest experience, meet sales goals, maintain merchandising brand standards, and deliver operational excellence. You represent the company’s values and bring your authentic self to work. This is a leadership role focused on driving sales, developing associates, recruiting and hiring talent, and supporting store operations. You serve as a key Leader on Duty, analyze business reporting and daily trends, and work with the Store Team Leader on short- and long-term plans to improve key performance indicators. You also help maintain guest-ready fitting rooms, visual standards, safety, and asset protection practices. Aerie is a lifestyle brand offering intimates, apparel, activewear, and swim collections. Through the #AerieREAL movement, the brand advocates body positivity and empowerment. Its Real Good promise includes products made with recycled polyester, recycled nylon fabric, or sustainably sourced cotton.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, with attention to detail, prioritization, and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Love of AE and Aerie products.

Responsibilities

  • Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a high-quality guest experience.
  • Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader on short- and long-term business plans to drive key KPIs.
  • Motivate and inspire the team through AEO’s core values and model the company’s customer service standards.
  • Recruit and hire talent so the store is staffed to meet business needs.
  • Train and develop associates to provide outstanding service.
  • Provide ongoing performance feedback through real-time coaching, team touch bases, development plans, and performance reviews.
  • Promote associate engagement by recognizing and celebrating strong performance.
  • Execute and improve daily operational procedures.
  • Support the team in maintaining visual standards throughout store zones and ensure fitting rooms meet guest-ready and AEO brand standards.
  • Maintain store safety standards and follow asset protection standards, company policies, and procedures.

Benefits

  • Eligible associates may receive medical, vision, and dental coverage; wellness benefits; 401(k) retirement benefits; life and disability insurance; an employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
  • Paid time off, paid sick leave, and holiday pay, subject to job level and type, location, employment classification, and years of service.
  • Potential discretionary bonuses and other incentives.
  • 40% year-round product discount at AE and Aerie, with additional seasonal discounts associated with new Floorsets.
  • Store contests offering opportunities to win free merchandise and other exclusive prizes.
  • Opportunities for development, learning new skills, and career advancement.
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