Aerie - Associate Selling Team Leader (Associate Manager)

American Eagle Outfitters•Kennesaw, GA

About The Position

As a full-time Associate Selling Team Leader (Associate Manager), you are the Store Team Leader’s go-to partner in developing and implementing the business strategy and leading daily store operations. You train and coach the team to become high-performing sellers who deliver an outstanding guest experience, meet sales goals, maintain merchandising standards, and achieve operational excellence. You represent the company’s values and bring your REAL self to work every day. The role combines sales leadership, team development, store operations, and adherence to safety, asset protection, and company policies. You help develop business plans and make strategic decisions using reporting and daily trends, while maintaining guest-ready fitting rooms and visual standards throughout the store.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask with attention to detail, strong priority-setting, and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Passion for AE and Aerie products.

Responsibilities

  • Drive sales as a Leader on Duty by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience.
  • Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader to develop short- and long-term business plans that drive key KPIs.
  • Motivate and inspire the team through AEO’s core values and hold team members accountable to customer service standards.
  • Recruit and hire talent so the store is staffed to meet business needs.
  • Train and develop team members to provide outstanding service.
  • Provide ongoing performance feedback through real-time coaching, team touch bases, development plans, and performance reviews.
  • Drive associate engagement by celebrating team performance.
  • Execute and improve daily operational procedures and support the team in maintaining visual standards throughout the store.
  • Ensure Fitting Rooms are guest-ready and meet AEO Brand Standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to AEO policies and procedures.

Benefits

  • 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
  • Opportunities for development and learning new skills.
  • Potential for career advancement.
  • Participation in store contests for the chance to win free merchandise and other exclusive prizes.
  • A supportive team environment described as the #AEOFamily.
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