Aerie - Associate Selling Team Leader (Associate Manager)

American Eagle Outfitters•Little Rock, AR

About The Position

The full-time Associate Selling Team Leader is the Store Team Leader’s go-to partner for developing and implementing business strategy and leading the store’s daily operations. The role focuses on training and coaching the team to become high-performing sellers who deliver an excellent guest experience, achieve sales goals, uphold merchandising standards, and maintain operational excellence. The Associate Selling Team Leader represents company values and leads by example.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, with attention to detail, prioritization, and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.
  • Passion for AE and Aerie products.

Responsibilities

  • Serve as a key Leader on Duty and drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience.
  • Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader to develop short- and long-term business plans that drive key performance indicators.
  • Motivate and inspire the team through AEO’s core values, model leadership, and hold associates accountable to customer service standards.
  • Recruit and hire talent to ensure staffing meets business needs.
  • Train and develop associates to deliver outstanding service.
  • Provide ongoing performance feedback and real-time coaching; prioritize team touch bases, development plans, and performance reviews, and celebrate team performance to support engagement.
  • Execute and improve daily operational procedures, support visual standards throughout the store, and keep Fitting Rooms guest-ready and aligned with AEO Brand Standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to company policies and procedures.

Benefits

  • 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
  • Store contests with the chance to win free merchandise and other exclusive prizes.
  • Development opportunities, opportunities to learn new skills, and potential for career advancement.
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