Aerie - Selling Team Leader (Assistant Manager)

American Eagle Outfitters•Philadelphia, PA

About The Position

As the full-time Selling Team Leader, you are the Store Team Leader’s go-to partner in developing and implementing business strategy and leading the store’s daily operations. You train and coach the team to become high-performing sellers who achieve sales goals, uphold merchandising standards, and deliver an exceptional guest experience. You represent the company’s values and bring your authentic self to work.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, attention to detail, strong prioritization, and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.
  • Interest in AE and Aerie products.

Responsibilities

  • Drive sales as a key Leader on Duty by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through an excellent guest experience.
  • Analyze reports and daily trends to inform strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader on short- and long-term business plans to drive key performance indicators.
  • Motivate and inspire the team through AEO’s core values, model effective leadership, and hold associates accountable for customer service standards.
  • Recruit and hire talent to ensure staffing meets business needs.
  • Train and develop the team to provide outstanding service.
  • Provide ongoing performance feedback through real-time coaching, team touch bases, development plans, and performance reviews; promote engagement by recognizing strong performance.
  • Execute and improve daily operational procedures and maintain visual standards throughout store zones.
  • Ensure Fitting Rooms are guest-ready and meet AEO Brand Standards.
  • Maintain store safety and Asset Protection standards and follow AEO policies and procedures.

Benefits

  • Eligible associates may receive medical, vision, and dental coverage; wellness benefits; 401(k) retirement benefits; life and disability insurance; an employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
  • Paid holiday pay, with details varying by job level, job type, location, employment classification, and years of service.
  • Potential discretionary bonuses and other incentives.
  • 40% year-round discount on AE and Aerie products, plus additional seasonal discounts.
  • Store contests offering chances to win free merchandise and other prizes.
  • Opportunities for development, learning new skills, and career advancement.
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