Aerie - Selling Team Leader (Assistant Manager)

American Eagle Outfitters•Cincinnati, OH

About The Position

The full-time Selling Team Leader is the Store Team Leader’s go-to partner for developing and implementing business strategy and leading daily store operations. This role focuses on training and coaching the team to become high-performing sellers who achieve sales goals, maintain merchandising brand standards, and deliver an outstanding guest experience. The Selling Team Leader represents company values and leads by example. As a key Leader on Duty, this position drives sales by maximizing Fitting Room and Salesfloor productivity, building guest loyalty, analyzing reports and daily trends, and making strategic business decisions. The Selling Team Leader partners with the Store Team Leader on short- and long-term business plans and key performance indicators. The role also recruits, hires, trains, and develops associates; provides ongoing coaching and performance feedback; supports daily operations and visual standards; and ensures store safety, asset protection, and policy compliance.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask with attention to detail, prioritization, and time management.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Passion for AE and Aerie products.

Responsibilities

  • Drive sales as a key Leader on Duty by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a high-quality guest experience.
  • Analyze reporting and daily trends to make strategic business decisions that contribute to the store’s financial success.
  • Partner with the Store Team Leader to develop short- and long-term business plans and drive key performance indicators.
  • Motivate and inspire the team through AEO’s core values and hold associates accountable to customer service standards.
  • Recruit and hire talent to ensure staffing meets business needs.
  • Train and develop associates to deliver outstanding service.
  • Provide ongoing performance feedback through real-time coaching, team touch bases, development plans, and performance reviews.
  • Support associate engagement by recognizing and celebrating strong performance.
  • Execute and improve daily operational procedures and support visual standards throughout the store.
  • Ensure Fitting Rooms are guest-ready and meet AEO Brand Standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to company policies and procedures.

Benefits

  • 40% year-round product discount at AE and Aerie, with additional seasonal discounts during new Floorsets.
  • Store contests offering opportunities to win free merchandise and other exclusive prizes.
  • Opportunities for development, learning new skills, and career advancement.
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