Aerie - Selling Team Leader (Assistant Manager)

American Eagle Outfitters • Skokie, IL

9h • Onsite

About The Position

The full-time Selling Team Leader is the Store Team Leader’s go-to partner in developing and implementing the store’s business strategy and leading daily operations. The role focuses on training and coaching the team to become high-performing sellers who provide an outstanding guest experience, achieve sales goals, uphold merchandising standards, and deliver operational excellence. The Selling Team Leader represents company values and brings their authentic self to work.

As a key Leader on Duty, this position drives sales through Fitting Room and Salesfloor productivity, guest loyalty, and analysis of reporting and daily trends. The role supports business planning, team leadership and development, recruiting and hiring, operational execution, visual standards, store safety, and asset protection. Flexible availability is required to work when guests shop.

Requirements

• Previous experience leading teams in a retail management role.
• Ability to multitask and maintain attention to detail.
• Strong priority-setting and time-management skills.
• Ability to lead and develop teams.
• General understanding of employment law.
• Business acumen.
• Flexible availability to work when guests shop.

Nice To Haves

• Love of AE and Aerie products.

Responsibilities

• Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a high-quality guest experience.
• Analyze reporting and daily trends to make strategic business decisions and contribute to store financial success.
• Partner with the Store Team Leader on short- and long-term business plans to drive key KPIs.
• Motivate and inspire the team through AEO’s core values and model strong leadership.
• Hold the team accountable for customer service standards, particularly on the Salesfloor and in the Fitting Room.
• Recruit and hire talent to meet store staffing needs.
• Train and develop team members to provide outstanding service.
• Provide ongoing performance feedback and real-time coaching; prioritize team touch bases, development plans, and performance reviews.
• Drive associate engagement by recognizing and celebrating team performance.
• Execute and improve daily operational procedures and support visual standards throughout store zones.
• Ensure Fitting Rooms are guest-ready and meet AEO Brand Standards.
• Maintain store safety standards, follow Asset Protection standards, and adhere to company policies and procedures.

Benefits

• Eligible associates may receive medical, vision, and dental coverage; wellness benefits; 401(k) retirement benefits; life and disability insurance; an employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
• Paid time off, paid sick leave, and holiday pay vary based on job level and type, location, employment classification, and years of service.
• AEO may provide discretionary bonuses and other incentives.
• Associates receive 40% off AE and Aerie products year-round, with additional seasonal discounts.
• Store contests offer opportunities to win free merchandise and other prizes.
• Opportunities for development, learning new skills, and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed