Selling Manager

Ashley Furniture Industries • Cleveland, TN

5d

About The Position

The Selling Sales Manager supports the General Sales Manager and assists with management duties as directed. The role manages showroom departments as assigned, reviews sales performance, helps address escalated customer concerns, and supports sales, guest experience, and visual teams. It also contributes to staffing, training, coaching, performance evaluations, documentation, reporting, and communication.

Requirements

• High school diploma.
• At least 2 years of experience working in the retail industry.
• At least 4 years of retail supervisory experience.
• Previous supervisory experience.
• Intermediate knowledge of Microsoft Office.
• Ability to learn in-house computer programs.
• Ability to handle guest concerns in a timely manner.
• Ability to interview and staff a retail location.
• Ability to work flexible hours and travel as needed.
• Exceptional verbal and written communication skills.
• Knowledge and experience in team-building skills.

Responsibilities

• Manage showroom departments as directed by the General Sales Manager.
• Review sales margins, volume, quotas, and closing ratios, and suggest future goals.
• Assist the General Sales Manager with customer-related issues that escalate above the Guest Experience Manager.
• Work with the Visual Presentation Manager on product placement.
• Report policy changes and other information to staff members.
• Provide leadership to the sales, guest experience, and visual teams as directed by the General Sales Manager.
• Coach staff members to build individual and team success professionally.
• Learn about budgeted administrative costs, including wages and supplies.
• Understand employee performance and assist employees as applicable.
• Ensure procedures and completed tasks are documented completely and adequately.
• Complete report functions in a timely manner.
• Assist with hiring, training, and coaching the sales team.
• Assist the General Sales Manager with preparing and administering performance evaluations for assigned staff.
• Provide timely and effective communications.
• Attend monthly staff meetings.
• Perform other duties as assigned, essential or otherwise.

Benefits

• Health benefits
• Dental benefits
• Vision insurance
• Employee discount of 10% to 30%
• Life and disability insurance
• Flexible spending account
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED