Selling Manager

Saks • Boston, MA

2d • $85,808 - $107,260

About The Position

The Sales Manager owns the sales experience within a Saks Fifth Avenue store and plays a critical role in achieving company objectives. The role builds partnerships across functions and uses the team’s skills to create a customer-centric sales experience while representing the Saks Fifth Avenue brand. It focuses on driving sales by developing the clienteling skills and selling behaviors of a high-performing team. The manager maintains a visible presence on the selling floor to coach and develop employees, build lasting client relationships through exceptional service and outreach, and oversee onboarding, training, ongoing education, and performance management. The role fosters teamwork and collaboration to achieve store goals.

The position also involves developing client relationships and repeat business, planning appointments, identifying opportunities to increase client engagement and spending, acquiring new clients through marketing and networking, and using technology and social media to strengthen relationships and support targeted recommendations. The salary range is $85,808–$107,260; actual starting pay varies based on location, experience, and other job-related factors.

Requirements

• Four-year degree.
• Proficiency with available technology, including Word and Excel.
• Flexibility to work evenings, weekends, and holidays as business needs require.
• At least three years of management experience with comparable volume, or a proven track record managing a selling workforce and achieving results.

Responsibilities

• Establish deep client relationships and grow repeat business to achieve sales and event goals.
• Deliver memorable shopping experiences and plan client appointments to maximize results.
• Use appointments to address clients’ fashion needs.
• Inform clients about in-store events to enhance their experience and increase engagement.
• Diagnose client spending and identify opportunities to increase engagement and share of wallet.
• Increase new-client acquisition through marketing tools, social media, referrals, and networking.
• Build a personal brand as a fashion authority through proactive marketing and outreach.
• Use social media to promote a fashion-influencer presence and broaden connections beyond the existing client base.
• Use technology across multiple channels to strengthen existing relationships and guide new-client acquisition.
• Use clienteling tools to stay connected with clients and make targeted recommendations based on shopping history and preferences.
• Use technology to provide 24/7 service.
• Stay informed about new merchandise deliveries to maximize selling potential.
• Coach and develop the selling team on the selling floor.
• Oversee onboarding, training, ongoing education, and performance management of the selling team.
• Build cross-functional partnerships and foster teamwork to achieve store goals.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Additional voluntary benefits, such as critical illness, hospital, and accident insurance
• Employee discount
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager