Selling Manager
About The Position
The Selling Manager owns the sales experience within a Saks Fifth Avenue store and plays a critical role in achieving company objectives. The manager partners across functions and uses team strengths to create a customer-centric sales experience while representing the Saks Fifth Avenue brand. The position focuses on driving sales by developing the clienteling skills and selling behaviors of a high-performing team. It maintains a visible presence on the selling floor to coach and develop employees, build lasting client relationships through exceptional service and outreach, and oversee onboarding, training, ongoing education, and performance management. The manager fosters teamwork and collaboration to help the store achieve its goals. The role also involves establishing client relationships, growing repeat business, planning appointments, supporting client acquisition and engagement, and using technology and social media to maintain relationships and make targeted recommendations. The listed salary range is $85,808–$107,260; actual starting pay depends on work location, experience, and other job-related factors.
Requirements
- Four-year degree.
- Proficiency with available technology, including Word and Excel.
- Flexibility to work evening, weekend, and holiday schedules as business needs require.
- At least 3 years of management experience with comparable sales volume, or a proven track record managing a selling workforce and achieving results.
Responsibilities
- Own the sales experience in the store and contribute to achieving company objectives.
- Partner across functions to build a customer-centric sales experience.
- Develop the clienteling skills and selling behaviors of the selling team through coaching and development on the sales floor.
- Oversee onboarding, training, ongoing education, and performance management of the selling team.
- Foster teamwork and collaboration to achieve store goals.
- Build deep client relationships and grow repeat business to achieve sales and event goals.
- Deliver memorable shopping experiences and plan client appointments to maximize results.
- Address clients’ fashion needs during appointments and inform them about in-store events.
- Assess client spending and identify opportunities to increase engagement and share of wallet.
- Acquire new clients using marketing tools, social media, referrals, and networking.
- Build a personal brand as a fashion authority through marketing and outreach, including social media.
- Use technology and clienteling tools to strengthen relationships, acquire clients, and make recommendations based on shopping history and preferences.
- Provide service using technology across multiple channels, including 24/7 service.
- Stay informed about new merchandise deliveries to maximize selling potential.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
