Customer Service - Self Storage Manager

Public Storage•Maryville, IL

11d

About The Position

Public Storage is hiring Property Managers to work independently at multiple locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs and making recommendations, including selling packing and moving supplies. Property Managers conduct daily storage unit inspections to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current with payments through reminder and collection calls when required. The position also includes cleaning and daily maintenance tasks to keep interior areas and exterior grounds clean and presentable.

Requirements

Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast-food, or other service-based companies.
Valid driver’s license.
Use a personal vehicle to travel between work locations and/or conduct other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments by making reminder and collection calls when required.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds and curb appeal.