Customer Service - Self Storage Manager
About The Position
Public Storage is hiring a Self Storage Manager to serve customers at multiple self-storage locations. The role works independently and involves time both indoors and outdoors. Managers assess customers’ storage needs, recommend solutions, and sell packing and moving supplies. They inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls. The position also includes cleaning and daily facility maintenance. The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The listed pay is $15.50 per hour. Employees working an average of 20 or more hours are eligible for full-time benefits. Travel between properties and other work-related tasks requires use of the employee’s own vehicle, with mileage reimbursement provided.
Requirements
- Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to walk around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.
Responsibilities
- Assess customers’ storage needs and make recommendations.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments, including making reminder and collection calls when required.
- Travel between multiple properties and conduct other work-related business using a personal vehicle.
- Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for travel between properties or other work-related tasks.
- Opportunity to earn performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
