Customer Service - Self Storage Manager

Public Storage • Valley Park, MO

11d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs and making recommendations, including selling packing and moving supplies. Managers inspect storage units daily to confirm inventory and availability, help keep customer accounts current through payment reminders and collection calls when required, audit cash drawers, make bank deposits, and perform cleaning and routine maintenance.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• A valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

• Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments by making reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed