Customer Service - Self Storage Manager

Public Storage • Duncanville, TX

5d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple locations. The role involves spending time both indoors and outdoors, assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, handle cash drawer audits and bank deposits, and contact customers about current payments, reminders, and collections when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The advertised pay is $15.50 per hour. Employees working an average of 20 or more hours may become eligible for full-time benefits. Travel between properties or for other work-related tasks is reimbursed by mileage.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
• A valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors; the job may involve spending up to 50% of the time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments; make reminder and collection calls when required.
• Travel between work locations and conduct other work-related business using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed