Customer Service - Self Storage Manager

Public Storage • Broken Arrow, OK

11d • Onsite

About The Position

Public Storage is hiring a Self Storage Manager (referred to in the posting as a Property Manager) to work independently across multiple locations. The role involves time both indoors and outdoors and includes helping customers identify storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units for inventory and availability, audit cash drawers, make bank deposits, and contact customers about payments through reminders and collection calls. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

The posting offers $14.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Full-time benefits eligibility is available to employees averaging 20 or more hours per week. Mileage reimbursement is provided for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment; examples include retail, restaurants, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and for other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to spend up to 50% of work time in outdoor environments.

Responsibilities

• Assess customers’ storage needs and make storage recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments, including making reminder and collection calls when required.
• Travel between multiple properties and work locations using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Walk around facilities, including climbing stairs and opening large doors.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed