Customer Service - Self Storage Manager

Public Storage•Hatfield, PA

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers identify storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units, audit cash drawers, make bank deposits, and contact customers about payments when needed. The position also includes cleaning and daily maintenance of interior spaces and exterior grounds.

Requirements

  • Customer-service-centered sales experience; candidates may come from retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and for other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and recommend suitable options.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers keep payments current and make reminder and collection calls when required.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between multiple work locations and conduct other work-related business using a personal vehicle.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Employee vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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