Customer Service - Self Storage Manager

Public Storage•Littleton, CO
•Onsite

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers determine their storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, handle cash drawer audits and bank deposits, and help customers stay current on payments through reminder and collection calls when needed. The position also includes cleaning and daily maintenance tasks to keep interior areas and exterior grounds clean and presentable. The posted pay is $21.00 per hour. Employees who average 20 or more hours per week are eligible for full-time benefits.

Requirements

  • Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.
  • Ability to spend up to 50% of work time outdoors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments by making reminder and collection calls when required.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between multiple properties and other work-related locations using a personal vehicle.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses
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