Customer Service - Self Storage Manager

Public Storage•Lansing, KS

11d

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations. The role involves working both indoors and outdoors, assessing customers’ storage needs, recommending storage solutions, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and contact customers about current payments, including reminder and collection calls when required. The work also includes cleaning and daily maintenance, such as sweeping and mopping interior areas and maintaining clean exterior grounds and curb appeal. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The position pays $16.50 per hour. Property Managers may earn performance-based bonuses. Employees traveling between properties or for other work-related tasks receive mileage reimbursement.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and conduct other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.

Responsibilities

Assess customers’ storage needs and recommend appropriate storage options.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments and make reminder and collection calls when required.
Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Travel between properties and other work locations as required.