Customer Service - Self Storage Manager

Public Storage•Garden City, GA

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations. Managers spend time both indoors and outdoors, assess customers’ storage needs, recommend storage options, and sell packing and moving supplies. The role also includes inspecting storage units to confirm inventory and availability, auditing cash drawers, making bank deposits, and contacting customers about payments and collections. Managers perform cleaning and daily maintenance to keep interior areas and exterior grounds clean and presentable. Employees must use their own vehicle to travel between work locations or for other work-related business; mileage reimbursement is provided.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.
  • Ability to spend up to 50% of work time outdoors.

Responsibilities

  • Assess customers’ storage needs and make recommendations.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments, including making reminder and collection calls when required.
  • Travel between properties and conduct other work-related tasks using a personal vehicle.
  • Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds free of debris.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses
  • Flexible schedules
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