Customer Service - Self Storage Manager

Public Storage•Broken Arrow, OK

20d

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, recommending solutions, and selling packing and moving supplies. Property Managers also inspect storage units, handle cash drawer audits and bank deposits, and contact customers about payments and collections. The position includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments and make reminder and collection calls when required.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Travel between properties or conduct other work-related tasks using a personal vehicle.