Customer Service - Self Storage Manager
About The Position
Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role includes both indoor and outdoor work and focuses on helping customers determine their storage needs, recommending storage options, and selling packing and moving supplies. Property Managers inspect storage units to verify inventory and availability, handle cash drawer audits and bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also involves cleaning and daily maintenance of interior areas and exterior grounds.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and conduct work-related business.
- Ability to transport, lift, or move items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors.
- Ability to spend up to 50% of work time outdoors.
Responsibilities
- Assess customers’ storage needs and recommend storage options.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Contact customers with payment reminders and make collection calls when required.
- Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.
- Travel between work locations and conduct other work-related tasks using a personal vehicle.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for travel between properties or other work-related tasks
- On-site company housing at many locations, subject to performance and tenure eligibility
- Opportunity to earn performance-based bonuses
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
