Customer Service - Self Storage Manager

Public Storage•Reno, NV
•Onsite

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers find storage solutions, maintaining facility readiness, and handling daily business operations. Employees work flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The listed pay is $16.00 per hour. Mileage reimbursement is available for travel between properties and other work-related tasks.

Requirements

  • Customer service experience in a sales-focused environment, such as retail, restaurant, fast food, or another service-based company.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations and for other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, open large doors, and perform cleaning and maintenance tasks.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Clean and maintain the facility, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties and other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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