Customer Service - Self Storage Manager
About The Position
Public Storage is hiring a Property Manager to serve customers at multiple self-storage locations. The role involves working independently, both indoors and outdoors, and helping customers identify storage needs and select appropriate options, including packing and moving supplies. Property Managers also inspect storage units, handle cash and deposits, support payment collection, and complete cleaning and routine maintenance tasks. The position pays $16.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average 20 or more hours per week become eligible for full-time benefits. Mileage reimbursement is available for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations or conduct other work-related business.
- Ability to transport, lift, or move items weighing up to 35 pounds.
- Ability to spend up to 50% of work time outdoors and perform the described facility-walking and maintenance tasks.
Responsibilities
- Assess customers’ storage needs and recommend suitable options, including packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current on payments and make reminder and collection calls when required.
- Travel between multiple work locations and other work-related destinations using a personal vehicle.
- Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
- Walk around facilities, including climbing stairs and opening large doors.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for travel between properties and other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
