Customer Service - Self Storage Manager

Public Storage • Dallas, TX

11d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role involves working both indoors and outdoors, assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Managers conduct daily storage-unit inspections to confirm inventory and availability, audit cash drawers, make bank deposits, support customers in keeping payments current, and make reminder and collection calls when required. The role also includes cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. The position pays $15.50 per hour. Work schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees may work at multiple locations and must use their own vehicle for travel between work locations or other work-related business; mileage reimbursement is provided.

Requirements

• Experience in a customer-service-centered sales environment; examples include retail, restaurants, fast food, or other service-based companies.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, open large doors, and spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between work locations or conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed