Customer Service - Self Storage Manager

Public Storage • Tampa, FL

18d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role involves spending time both inside and outside storage facilities, assessing customers’ storage needs, recommending solutions, and selling packing and moving supplies. Property Managers inspect storage units to confirm inventory and availability, handle cash drawer audits and bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

The role offers $16.00 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Mileage reimbursement is provided for travel between properties and other work-related tasks. Property Managers may also earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and for other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to spend up to 50% of work time outdoors and perform the described facility walking and maintenance tasks.

Responsibilities

• Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Travel between multiple work locations and conduct other work-related business using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
• Walk around facilities, climb stairs, and open large doors.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed