Customer Service - Self Storage Manager

Public Storage • Helotes, TX

18d

About The Position

Public Storage is hiring a Property Manager to work independently at multiple self-storage locations. The role involves working both indoors and outdoors, helping customers identify storage needs and recommending storage options and packing and moving supplies. Property Managers inspect units, maintain inventory and availability, handle cash-drawer audits and bank deposits, and help customers stay current on payments through reminder and collection calls. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

• Experience in a customer-service-centered sales environment; relevant backgrounds may include retail, restaurants, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations or for other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments, including making reminder and collection calls when required.
• Clean and maintain interior areas, including sweeping and mopping.
• Maintain exterior grounds and curb appeal, keeping areas clean and free of debris.
• Travel between properties and other work-related locations using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible and full-time schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed