Customer Service - Self Storage Manager

Public Storage • St. Matthews, KY

20d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, assessing customers’ storage needs and recommending appropriate storage solutions and packing and moving supplies. Property Managers also inspect storage units, handle cash and bank deposits, follow up with customers about payments, and perform cleaning and routine property maintenance. The role pays $15.50 per hour and offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average 20 or more hours per week are eligible for full-time benefits.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend storage options and packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current on payments and make reminder and collection calls when required.
• Travel between multiple properties and other work locations as needed.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Walk around facilities, climb stairs, and open large doors.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed