Customer Service - Self Storage Manager

Public Storage • North Liberty, IA

19d

About The Position

Public Storage is hiring Property Managers to work independently at multiple locations, spending time both inside and outside. The role involves assessing customers’ storage needs and making recommendations, including selling packing and moving supplies. Property Managers inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent. Daily business duties also include auditing cash drawers, making bank deposits, helping customers stay current with payments, and making reminder and collection calls when required. The position includes physical work such as walking around facilities, climbing stairs, opening large doors, lifting and moving items, and cleaning and maintaining indoor and outdoor areas.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Use a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk in and around facilities, including spending up to 50% of time outdoors, climbing stairs, and opening large doors.

Responsibilities

• Work independently at multiple locations, both indoors and outdoors.
• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance tasks, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed