Customer Service - Self Storage Manager

Public Storage • Hilliard, OH

20d • Onsite

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations in the self-storage industry. Managers spend time both inside and outside facilities, assess customers’ storage needs, recommend storage solutions, and sell packing and moving supplies. The role also includes inspecting storage units, handling cash and deposits, supporting customers with payments, and performing facility cleaning and maintenance. Work schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The listed pay is $15.00 per hour.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, open large doors, and spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between multiple work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed