Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently across multiple locations. The role involves working both indoors and outdoors, assessing customers’ storage needs and recommending suitable options, including packing and moving supplies. Managers conduct daily storage-unit inspections to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when required. The position also includes cleaning and routine maintenance tasks to keep interior areas and exterior grounds clean and presentable. The role offers flexible, full-time schedules between 9:30 a.m. and 6:00 p.m., with weekend hours until 5:00 p.m. Employees may travel between properties or for other work-related tasks using their own vehicle; mileage reimbursement is available. The stated pay is $16.00 per hour, with the opportunity to earn performance-based bonuses.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to transport, lift, or move items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, open large doors, and spend up to 50% of work time outdoors.
Responsibilities
- Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments, including making reminder and collection calls when required.
- Travel between multiple properties and other work-related locations using a personal vehicle.
- Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Benefits
- Medical, dental, and vision coverage for employees eligible for full-time benefits by averaging 20 or more hours.
- 401(k) with company match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for travel between properties or other work-related tasks.
- Opportunity to earn performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
