Customer Service - Self Storage Manager

Public Storage•New Hope, MN

About The Position

Public Storage is hiring a Property Manager to serve customers at multiple self-storage locations. The role involves working independently, both indoors and outdoors, assessing customers’ storage needs, recommending options, and selling packing and moving supplies. Property Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The job also includes cleaning and daily maintenance of interior areas and exterior grounds. The position pays $18.00 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees averaging 20 or more hours are eligible for full-time benefits. Mileage reimbursement is available for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
  • Valid driver’s license.
  • Use a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.
  • Ability to spend up to 50% of work time outdoors.

Responsibilities

  • Assess customers’ storage needs and make storage recommendations.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments by making reminder and collection calls when required.
  • Clean interior areas, including sweeping and mopping.
  • Perform daily maintenance and keep exterior grounds clean and free of debris.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for work-related travel
  • Opportunity to earn performance-based bonuses
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