Customer Service - Self Storage Manager

Public Storage • Frisco, TX

13d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role involves time both indoors and outdoors and includes helping customers identify storage needs, suggesting suitable options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls when needed. The role also includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Clean and perform daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal free of debris.
• Travel between multiple work locations using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for employees who meet the stated full-time benefits eligibility threshold.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed