Customer Service - Self Storage Manager

Public Storage • Orlando, FL

31d • Onsite

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations, both indoors and outdoors. The role includes assessing customers’ storage needs, recommending solutions, and selling packing and moving supplies. Property Managers also inspect storage units, handle cash drawers and bank deposits, follow up with customers about payments, and help maintain clean facilities and grounds.

Requirements

• Customer-service-centered sales experience; successful candidates may come from retail, restaurant, fast-food, or other service-based companies.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and for other work-related business.
• Ability to lift or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision insurance for employees eligible for full-time benefits by working an average of 20 or more hours.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed