Customer Service – Self Storage Manager

Public Storage • Saint Paul, MN

11d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role combines customer service and sales with daily property operations. Managers assess customers’ storage needs, recommend storage options, and sell packing and moving supplies. They inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls.

The work takes place both indoors and outdoors, with employees spending up to 50% of their time outdoors. Duties also include cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. Employees travel between work locations in their own vehicle; mileage reimbursement is available.

The position pays $18.00 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average 20 or more hours are eligible for full-time benefits.

Requirements

• Experience in a customer service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations or conduct work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and recommend appropriate options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments by making reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas.
• Maintain exterior grounds and curb appeal by keeping areas clean and free of debris.
• Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties and other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed