Customer Service - Self Storage Manager

Public Storage•Lebanon, TN

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations, spending time both indoors and outdoors. The role includes assessing customers’ storage needs and recommending storage options and packing and moving supplies. Managers inspect storage units to verify inventory and availability, handle cash drawer audits and bank deposits, and help customers stay current on payments through reminder and collection calls. The position also involves cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. Employees use their own vehicle to travel between work locations or for other work-related business; mileage reimbursement is provided. The hourly rate is $15.00. Flexible and full-time schedules are available between 9:30 a.m. and 6:00 p.m., with weekend hours until 5:00 p.m.

Requirements

Customer service-centered sales experience; candidates may come from retail, restaurant, fast-food, or other service-based companies.
Valid driver’s license.
Access to and use of a personal vehicle to travel between work locations or conduct work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.
Ability to spend up to 50% of work time outdoors.

Responsibilities

Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments by making reminder and collection calls when required.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
Travel between properties and other work-related locations using a personal vehicle.