Customer Service - Self Storage Manager

Public Storage • St. Louis, MO

11d

About The Position

Public Storage is hiring a Self Storage Manager to work independently across multiple locations. The role involves working both indoors and outdoors, helping customers determine their storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, handle cash drawer audits and bank deposits, and help customers stay current on payments through reminder and collection calls. The position also includes cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and presentable.

The schedule is flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The role requires travel between work locations using the employee’s own vehicle; mileage reimbursement is provided for work-related travel. Employees who average 20 or more hours may be eligible for full-time benefits.

Requirements

• Customer-service-centered sales experience; successful candidates may come from retail, restaurant, fast-food, or other service-based companies.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations or conduct other work-related business.
• Ability to lift or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of working time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend storage options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Help customers stay current on payments, including making reminder and collection calls when required.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between multiple locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage for eligible employees.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed