Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently across multiple self-storage locations. The role combines customer service and sales with facility operations. Managers assess customers’ storage needs, recommend storage solutions, and sell packing and moving supplies. They inspect storage units to confirm inventory and availability, handle cash drawer audits and bank deposits, and help customers keep their accounts current through payment reminders and collection calls. The position involves working both indoors and outdoors, traveling between properties, and performing cleaning and daily maintenance tasks.
Requirements
- Customer service-centered sales experience; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to lift or move items weighing up to 35 pounds.
Responsibilities
- Assess customers’ storage needs and recommend suitable storage options.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Contact customers with payment reminders and make collection calls when required.
- Travel between work locations and perform other work-related tasks using a personal vehicle.
- Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
- Walk around facilities, climb stairs, and open large doors.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Employee discounts through exclusive vendors
- Mileage reimbursement for travel between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
